Account Deletion Request

Last Updated: June 2026

ApneTailor allows users and tailors using the ApneTailor User App and ApneTailor Tailor App to request deletion of their account and associated personal data.

How to Delete Your Account

Open the ApneTailor app.
Go to Profile or Account Settings.
Select Delete Account.
Confirm the deletion request.

If you are unable to access your account, you may contact our support team for assistance.

Retention Period

When a deletion request is submitted, the account enters a pending deletion state for up to 30 days.

This retention period helps us complete active transactions, resolve support requests, prevent fraud, maintain security, and comply with legal obligations.

After the retention period expires, permanent deletion processing begins automatically.

What Personal Data Is Deleted or Anonymized

After the 30-day retention period, personal information is permanently deleted or anonymized, including:

Name
Email Address
Phone Number
Saved Addresses
Profile Information
Account Preferences
Push Notification Tokens
Authentication Identifiers

Once anonymization is completed, the information can no longer be linked to the deleted account holder.

Order and Transaction Records

To comply with legal, accounting, fraud prevention, operational, security, and regulatory requirements, certain order and transaction records may be retained.

Examples may include:

Order Records
Transaction History
Payment Records
Audit Logs
Security Logs
Delivery and Courier Records

Where such records are retained, personal identifiers such as name, email, phone number, addresses, and push notification tokens are removed or replaced with anonymized references such as "Deleted User" or "Deleted Tailor".

What Data May Be Retained

Certain information may be retained where required by applicable laws or for legitimate business purposes, including fraud prevention, dispute resolution, security investigations, accounting, taxation, regulatory compliance, and operational recordkeeping.

Permanent Deletion

Once permanent deletion and anonymization have been completed:

Your account cannot be restored.
Your personal information cannot be recovered.
You must create a new account if you wish to use ApneTailor again.

Need Help?

For account deletion assistance or privacy-related questions, contact:

Email: [email protected]
Website: https://apnetailor.com