Terms of Service
Last Updated: June 2026
Welcome to ApneTailor. By accessing or using our mobile application, website, or related services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our services.
1. Description of Service
ApneTailor is a hyperlocal tailoring platform that connects customers with independent tailors for custom clothing stitching services from the comfort of their homes. By leveraging a network of local tailors, ApneTailor significantly reduces traditional stitching turnaround times, helping customers receive their stitched garments faster while maintaining quality and convenience.
2. Eligibility
You must be legally capable of entering into a binding agreement to use our services. By using ApneTailor, you confirm that the information provided during registration is accurate and complete.
3. User Responsibilities
- Provide accurate account information.
- Provide accurate measurements, addresses, and order details.
- Use the platform lawfully and responsibly.
- Maintain the security of your account.
- Promptly report unauthorized account access.
- Respect tailors, delivery partners, and other users.
4. Tailor Responsibilities
Tailors using the platform are responsible for providing accurate business information, fulfilling accepted orders timely & professionally, and complying with applicable laws and regulations.
5. Orders and Services
Order timelines and delivery dates are estimates and may vary due to measurement issues, customer delays, fabric availability, logistics, or unforeseen circumstances.
Customers are responsible for reviewing all order details before confirming an order.
6. Payments
Payments processed through the platform must be completed using approved payment methods. Users agree to pay all applicable charges associated with their orders.
Refunds, if applicable, will be handled according to the policies displayed within the application.
7. Account Suspension and Termination
ApneTailor reserves the right to suspend or terminate accounts that:
- Provide false information.
- Violate applicable laws.
- Abuse the platform or other users.
- Attempt fraudulent activity.
- Violate these Terms of Service.
8. Intellectual Property
All trademarks, branding, logos, software, designs, and content associated with ApneTailor remain the property of ApneTailor or its licensors. Users may not copy, distribute, or reproduce platform content without permission.
9. Limitation of Liability
To the maximum extent permitted by law, ApneTailor shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the platform.
While we strive to provide a reliable service, we do not guarantee uninterrupted availability, error-free operation, or specific business outcomes.
10. Third-Party Services
The platform may rely on third-party providers for payments, authentication, notifications, cloud infrastructure, analytics, and logistics services. Their use may be subject to separate terms and privacy policies.
11. Privacy
Your use of ApneTailor is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect information.
12. Changes to Terms
We may modify these Terms of Service from time to time. Updated versions will be posted on this page and become effective upon publication.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in India.
14. Contact Us
For questions regarding these Terms of Service, please contact:
ApneTailor Support Email: [email protected]